Payment Policy

At Pelotonx, we want your shopping experience to be as smooth and secure as your ride. Here's everything you need to know about how we handle payments.

Accepted Payment Methods We accept all major payment methods, including:

• Visa & Mastercard (Credit & Debit)
• American Express
• PayPal
• Apple Pay & Google Pay
• Shop Pay

Secure Checkout All transactions on Pelotonx are fully encrypted and processed through Shopify's PCI-DSS compliant payment gateway. Your card details are never stored on our servers — your financial information is always safe with us.

Currency All prices are displayed and charged in GBP (£). VAT is included in all displayed prices where applicable.

When Will I Be Charged? Payment is taken in full at the time of placing your order. You will receive an order confirmation email immediately after successful payment.

Order Issues & Payment Failures If your payment is declined, please double-check your billing details and ensure your card has sufficient funds. For persistent issues, contact your bank or reach us at contact@pelotonx.com and we'll be happy to help.

Pricing Accuracy We make every effort to ensure all prices displayed are accurate. In the rare event of a pricing error, we reserve the right to cancel the order and issue a full refund. We will always notify you promptly if this occurs.

All transactions are protected under UK consumer law.

Get in Touch with Pelotonx Whether you have a question about an order, need help choosing the right GPS computer, or just want to say hello — we're here for you.

📧 Email: contact@pelotonx.com
📦 Track Your Order: Track Here
📍 Warehouse: Unit D, Glasgow Business Park, 224 Springhill Pkwy, Baillieston, Glasgow G69 6GA, United Kingdom

We aim to respond to all enquiries within 24 business hours.

Legal & Business Information Pelotonx is operated by:

LAV'ENSOLEILLEE 25 Rue de la République, 30400 Villeneuve-lès-Avignon, France
SIREN: 939 535 142
SIRET: 939 535 142 00011
Vat Number : FR02939535142